Privacy Policy

1. Information We Collect

When you visit our site or submit a form, we may collect the following information:

Information you provide directly

• Parent/guardian name
• Email address
• Phone number
• Student name
• Student grade level
• Information you share about goals, challenges, or learning needs

Information collected automatically

Our website may automatically collect limited technical information such as:

• IP address
• Device type (mobile/desktop)
• Browser type
• Pages visited and time spent on our site

This information helps us improve the performance and experience of the website.

2. How We Use Your Information

We use the information collected to:

• Schedule and deliver your free Math Quest diagnostic session
• Communicate with you about your session, next steps, and tutoring options
• Answer questions and provide support
• Improve our programs, website, and services
• Send occasional updates related to Math Quest (you may opt out at any time)

We do not sell your personal information.

3. How We Share Your Information

We may share your information only in the following limited cases:

Service providers

We may use trusted third-party tools to help us operate our business (for example):

• Scheduling software (for bookings)
• Form tools
• Email and SMS communication tools

These providers are only permitted to use your information to perform services on our behalf.

Legal requirements

We may disclose information if required by law or if necessary to protect our rights, safety, or property.

4. Children's Privacy

Math Quest is designed for families and students, and some information submitted may relate to a child (such as grade level or student name).

We collect student-related information only when provided by a parent or legal guardian for the purpose of tutoring support and personalized instruction.

If you believe we have collected information from a child without proper consent, please contact us and we will delete it.

5. Data Retention

We retain personal information only as long as necessary to:

• provide tutoring services,
• communicate with families,
• and maintain reasonable business records.

You may request deletion of your information at any time.

6. Your Choices

You may:

• Request access to your personal information
• Request corrections to your personal information
• Request deletion of your personal information
• Opt out of marketing emails or texts at any time

To make a request, contact us using the information below.

7. Cookies and Analytics

Our website may use cookies or analytics tools to understand how visitors use the site and to improve performance.

You can adjust your browser settings to refuse cookies, though some parts of the website may not function properly.

8. Security

We take reasonable steps to protect your information using administrative and technical safeguards. However, no method of transmission over the internet is 100% secure.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us at:

10. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page.